Privacy - Security and Protection on the Internet

The issues of privacy and data security often cause insecurity and questions when using online services. In order for you to feel safe and comfortable when visiting our website, we would like to inform you about the handling of your data. The following privacy policy is intended to inform you about our handling of the collection, use and disclosure of personal information.

 

Terms and conditions

Terms and Conditions of Use

This is the official website of Hotel Bellinzona Sud, a concept of Marché Restaurants Switzerland AG.
Marché Restaurants Switzerland AG is responsible for this website. By using the website, you accept our Terms and Conditions of Use (“Terms and Conditions of Use”) and the applicable laws and regulations. Before you browse the website, please read the Terms and Conditions of Use below. The trademarks, names, titles, logos, images, designs, texts, and other materials used on this website are the property of Marché Restaurants Switzerland AG. The text and image files provided are subject to copyright and/or are trademarked and/or are protected as a design or otherwise.
Marché Restaurants Switzerland AG reserves the right to amend these Terms and Conditions of Use by updating the text without prior notice. These amendments shall be binding.

Conditions of Use
All contents of this website are subject to copyright. Unless otherwise stated or specified in writing by Marché Restaurants Switzerland AG, the contents may not be used for any purposes other than specified in the context of these Terms and Conditions of Use or on the website.
Marché Restaurants Switzerland AG shall assume no liability for or guarantee that the use of the material disseminated on this website does not violate the rights of an independent third party which does not belong to Marché Restaurants Switzerland AG.
The downloading and use of this website’s content is permitted only if the content is used exclusively for non-commercial, informational, and personal use, the copyright notice is displayed and the documents remain unchanged, and all copyright, trademark and other notices regarding protection of intellectual rights in connection with these materials are taken into consideration.
Use which exceeds this authorized use is prohibited. The photos, illustrations, designs, logos, titles, and brands (registered and unregistered) and all other content published on this website are either the property of Marché Restaurants Switzerland AG or are used with the permission of third parties. This content must not be disseminated, modified, published, transferred, reutilized, forwarded, fed into other systems or used for public or commercial purposes by the user without the written authorization of Marché Restaurants Switzerland AG or of the third parties who own the respective rights. Violations will be subject to civil and/or criminal prosecution.
Although Marché Restaurants Switzerland AG endeavors to ensure that the contents of this website are correct, Marché Restaurants Switzerland AG does not guarantee the topicality, accuracy or completeness of the information provided. Likewise, Marché Restaurants Switzerland AG cannot guarantee that the information will meet the user’s needs.
Marché Restaurants Switzerland AG excludes any liability and responsibility for any incorrect or incomplete content on this website. Documents and graphics in particular may contain technical or typographical errors. The use, browsing or downloading of documents and files provided on this website takes place at the risk of the user, who is also responsible for data security. Furthermore, Marché Restaurants Switzerland AG shall not be held liable for possible viruses or for other damage to the user’s computer systems or other property, caused by access to this website, the use or the browsing thereof, or as a result of downloading materials, data, texts, images, video or audio materials from the website.
Marché Restaurants Switzerland AG and all other parties involved in the design, production, and provision of this website shall expressly exclude any liability for direct, accidental or indirect damage, consequential damage or compensation claims arising from access to or use of this website. Should a contract exist between the users and Marché Restaurants Switzerland AG, liability for slightly negligent breaches of duty are in particular excluded if no material contractual obligations or warranted properties or claims arising from product liability legislation are affected. The same shall apply to vicarious agents.
Any personal details sent to Marché Restaurants Switzerland AG will be handled in accordance with the Privacy Policy of this website. Other information or materials which you sent via the Internet/e-mail to Marché Restaurants Switzerland AG (ideas, images, graphics, questions, comments, suggestions, etc.) shall be viewed as non-confidential and not subject to copyright. They shall become the sole property of Marché Restaurants Switzerland AG and may accordingly be used exclusively by Marché Restaurants Switzerland AG without a duty of indemnification.

Links («Links»)
Links to other providers are offered merely as a service. Marché Restaurants Switzerland AG has not checked any of the websites linked to this site and is not responsible for their content or their privacy policies. Links to other websites will mean that you leave the Marché® Restaurants Switzerland website. Marché Restaurants Switzerland AG has no control over the linked websites. Marché Restaurants Switzerland AG shall assume no responsibility or liability for webcasting and other links with third-party websites. You use them at your own risk.

Deep Linking
Links to the Marché Restaurants Switzerland AG websites are only permitted on the homepage. Deep linking (direct linking to a subpage) is only permitted with the express permission of Marché Restaurants Switzerland AG. Framing the website, individual pages and/or objects on this website is only permitted with express authorization.

Data Protection Policy

What is personal data?

Personal data is information about personal or material circumstances of a determinable or specific natural person. Personal data means for example:  your first / last name, your address, your telephone number and your date of birth.

Information that cannot be directly or indirectly associated with you, such as the number of users of a page or the popularity of individual websites are not personal data. This anonymous data is used solely for statistical purposes and to optimize the website.

 

 

Handling of personal data

The protection of your privacy is important to us. We use information that we receive and store during your visit to our website, for internal purposes and to improve the design of the website. We only store the IP address provided by your web browser for a certain period of time in order to detect, limit and eliminate faults or errors (for example, attacks on our web servers). After this period, we delete or anonymize the IP address. The creation of personal user profiles is excluded. Data about individuals or their individual behaviour are not collected.

 

 

Data processing for contract fulfillment

Travel reservation / booking request

We process the following data in accordance with. Art. 6 para. 1 lit. b DSGVO for the purpose of contract performance.

• Salutation (of all travelers)

• First / last name (of all travelers)

• Address data (sending of invoice and travel documents)

• Date of birth (of all travelers)

• Telephone number of the main traveler / contact person (for short-term contact in case of changes)

• E-mail address (sending summary of booking data)

• Credit card details in case of payment by credit card

• Specific comments on your booking (special requests and requests)

This also includes the accompanying customer care.

We will send you the booking confirmation to your specified e-mail address. In addition, you may receive from us in connection with your booking and in addition to the booking confirmation a further e-mail with information and offers around your trip. You can object to this mailing at any time by sending an e-mail to marketing@marche-restaurants.ch. Upon receipt of your objection, we will discontinue the submissions.

If necessary, personal data will be passed on to the companies involved in the execution of this contract, e.g. service providers such as taxi company or credit institutions.

 

 

Data processing based on consent

If you have given separate consent, processing will be carried out on the basis of Art. 6 para. 1 lit. a GDPR. Your consent can be revoked at any time, without this affecting the legality of the previous processing. If the consent is revoked, we will discontinue the appropriate data processing. Separate consent can be obtained on our website for the following services:

 

Contests, competitions and similar promotions

On our website we offer permanently or temporarily the opportunity to participate in contests, competitions and similar promotions. Personal data such as e-mail address, salutation, first / last name, address and, if necessary, other data needed for the action, can be collected and processed in order to process these actions. All personal data given in the context of such an action will be used exclusively for the handling of the action, e.g. for the determination of profit, notification and sending of the profit. The personal data will be deleted after the end of the action.

 

 

Data processing for marketing purposes

We process your data for the purpose of direct mailing, in particular for sending e-mails tailored to your interests with information and offers relating to your visit or for our own marketing purposes, such as e-mails, promotional speeches or market analyzes. The data processing is based on Art. 6 para. 1 lit. f DSGVO. You have the right to object to data processing. For details, see the point "Rights of the individuals affected".

 

 

Data processing to fulfill legal obligations

We process your data in order to fulfill our legal obligations. The data processing is based on Art. 6 para. 1 lit. c DSGVO.

 

 

Data processing for the protection of vital interests

We process your data on a case-by-case basis to protect your vital interests, e.g. to provide an evacuation list to emergency services in emergency situations. The data processing is based on Art. 6 para. 1 lit. d DSGVO.

 

 

Data recipients

We only transfer your data to third parties (eg promotional partners), provided that there is a data protection right of transmission. Your data may also be forwarded by us to external service providers (for example, IT service providers, print service providers or companies that destroy or archive data), which support us in the processing of data in the context of order processing in a strictly instruction-bound manner. All order data processors receive personal data only to the extent that they have consented to the processing and use of the data or only receive them for as long as they are necessary for providing the services. We will not sell or otherwise market your personal information to third parties. A transfer of the data to uninvolved third parties does not occur. This does not apply, if we are required to disclose and transmit the data by law or by court judgment.

 

 

Use of cookies

When visiting our website, it may be possible to store information in the form of cookies on your computer in order to recognize, for example, visitor preferences and to optimize the website accordingly. This helps us, e.g. to facilitate navigation and to achieve a high degree of user-friendliness.

Cookies are text files that are stored on the user's hard disk when visiting a website. They are safe for your computer and are not visible to third parties. They allow information to be kept for a certain period of time and to identify the user's computer.

If you accept our cookies, they will remain on your computer for a period of 30 days, unless you delete them first. You can object to the collection and storage of your data via this service at any time.

If you want to avoid the activation of cookies, disable them in your browser. Please note, however, that disabling cookies may restrict the use of the website and the services offered.

 

You may also disable the use of third-party cookies by visiting the Network Advertising Initiative opt-out page and making the appropriate settings.

 

·         Settings of the Network Advertising Initiative:

http://www.networkadvertising.org/managing/opt_out.asp

 

 

Use-based online advertising

This website collects and processes information about your usage behaviour. We use this data to play interest-based advertising and to provide you with added value. To record your usage behaviour, a cookie is stored on your computer. In order to optimize advertising based on your interests, we use different tools permanently or temporarily and work with different providers. This information is stored using a pseudonym so that personal identification is generally excluded. You can prevent the storage of cookies by selecting "Do not accept cookies" in your browser settings. You can also set your browser to ask you before you set cookies whether you agree. Finally, you can delete once set cookies at any time. We point out, however, that in this case you may not be able to use all functions of our website in full. If necessary, you must reactivate opt-out cookies already set after the cookies have been deleted. For data collection to deliver usage-based online advertising, we use a variety of tools and providers.

Tool

Privacy information of the provider and possibility of contradiction (opt-out)

 

Google Adwords Conversion

https://support.google.com/adwords/answer/1722022?hl=de

https://www.google.com/settings/u/0/ads/authenticated?hl=de

 

Google Dynamic Remarketing

https://www.google.de/intl/de/policies/privacy/

https://www.google.com/settings/u/0/ads/authenticated?hl=de

 

Google Doubleclick

https://www.google.de/intl/de/policies/privacy/

https://www.google.com/settings/u/0/ads/authenticated

 

 

 

Facebook Custom Audiences

In the area of ​​usage-based online advertising, we use communication tools from the social media network Facebook. In particular, we use the product Custom Audiences and Website Custom Audiences. Your usage data generates a non-reversible and non-personal checksum (hash value) that can be transmitted to Facebook for analysis and marketing purposes. Within the privacy policy of Facebook at https://www.facebook.com/privacy/explanation, you can find more information on the purpose and scope of data collection and the further processing and use of data by Facebook and your preference settings for the protection of your privacy. An opt-out option for using Facebook Website Custom Audiences can be found here: https://www.facebook.com/login.php?next=https%3A%2F%2Fwww.facebook.com%2Fsettings%2F% 3Ftab% 3Dads

 

 

Form pages

Our website gives you the opportunity to get in contact with us on a wide range of topics. Depending on the background of the contact, various data are requested in the form. Personal details such as salutation, first name, last name, telephone number and e-mail address are usually obligatory for the purpose of establishing personal contact. With feedback forms you also have the option to specify the restaurant. All personal data provided in the context of this action will be used exclusively for the handling of the action. The personal data will be deleted after the end of the action.

 

 

Data security

In order to secure the transfer of data, they are transmitted via a secure TLS connection. Unauthorized third parties have no way to read your data during the transfer. You recognize the TLS-protected pages by saying that the address does not start as usual with http: // but starts with https: //. In addition, in most browsers, a lock icon and / or the word "Safe" will appear.

 

 

Rights of the individuals affected

Affected persons have the right to information about their personal data as well as to correction of incorrect data or to deletion, if one of the reasons stated in Art. 17 GDPR, e. if the data is no longer needed for the purposes pursued. There is also the right to restrict processing if one of the conditions set out in Art. 18 DSGVO exists and, in the case of Art. 20 GDPR, the right to data portability. Are data based on Art. 6 para. 1 lit. e or lit. f the person affected has the right, at any time, to object to the processing for reasons arising out of their particular situation. We will then no longer process the personal data unless there are evidently compelling legitimate grounds for processing that outweigh the interests, rights and freedoms of the data subject or the processing is intended to assert, exercise or defend legal claims.

 

 

Right of appeal to a supervisory authority

Each data subject has the right to complain to a supervisory authority if it considers that the processing of the data concerning them is contrary to data protection law. The right of appeal may in particular be invoked by a supervisory authority in the country of the person's place of abode or the place of the alleged infringement.

 

 

Questions about privacy

For questions about data protection, please contact our data protection officer:

 

Marché Restaurants Switzerland AG

Data Protection Officer

Industriestrasse 28

8305 Dietlikon

E-Mail: marketing@marche-restaurants.ch

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